Usually even if you love the doctor, the staff is snooty. Not here. The staff is amazing! I had problems with my insurance all year, but not here. Esther worked out all the details and I was able to apply my insurance for the visit; just walked into the office and completed a few usual forms. Was called back promptly and on time. The young lady who did my pre-exams was kind and actually chatted with me and exchanged pleasantries rather than rush me along. Nova Southeastern U. had a difficult time getting the sclera lens into my eyes and I was kind of worried. Dr. Golchin reminded me that she is a professional. Sure thing! The process for getting them in and out was virtually seamless. Needless to say, I am extremely pleased with the professionalism and relaxed atmosphere of this team. The team culture exudes through every step of the way.